Support
Professional Services
- Customize Workflow Framework
- Third Party Tool Support
- Additional File Format Support
- Available to enterprise clients purchasing more than 50 licenses. Contact sales for more info.
Customer Support Portal
- Search extensive knowledge-base
- Submit and track support tickets
- View How-To videos, online documents
- Download software, manage licenses
- Peer to Peer Support Forums
While our software is designed to be self supporting with minimal administration required, you can rely on our Global Support team for assistance with installation, security patches, or optimizing your environment. Our high caliber support team is ready to help 24x7x365. We are committed to total customer satisfaction and ensuring your experience with our products exceeds expectations.
Evolphin Software offers free email only support during the 30-day free trial, and within the first 30 days of purchase. Evolphin Software also offers two Support Services offerings , Gold and Platinum. Each is designed to provide rapid response and expert help to quickly resolve issues. Regardless of which one you choose, our goal and commitment to you is simple: Deliver top-notch support and immediate solutions to your technical problems
The following table highlights the main features of the two support levels:
